Jobs and Careers

Step 1 of 4

Available Position and Roles
How did you find out about SOL Edu?*
What position are you interested in?*
- Education Counsellor (Currently open)
- Admin Support (Currently open)
- Marketing Officer (Currently open)
- Accounts/Bookkeeper
- Digital Marketing Specialist (Currently open)
- Admission Officer
- Personal Assistant
- Business Operations Officer
- IT Systems Administrator
- Receptionist
- Graphic Designer
- Migration Assistant (Currently open)
- Migration Agent (Currently open)
- Business Development
- Videographer (Video Content, Video Producer/Editor)
Admin Support - Multiple positions
Part-time position

Key responsibilities
- Provide assistance to education counsellors to complete administrative work related to student visa process
- Provide high quality customer service to international students and identify solutions to fit their needs
- Provide high quality telephone and email services
- Assist education counsellors to generate sales conversions with potential new and current students
- Assist with events and student recruitment activities including writing blog, and few marketing activities
About you

This role requires a candidate with following skillset:
- Demonstrated strong written and verbal communication skills in English and Portuguese (Brazilian)
- Fast and accurate processes operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills
- Strong work ethic and keen interest to learn
- Demonstrated ability to prioritize and multi-tasks
- You are a problem solver and have high attention to detail
- Customer service focus - You love building relationships
- Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate
Other requirements
You must have unrestricted work right in Australia in order to be considered for the position
Digital Marketing Specialist
About the position

Marketing
- Support lead generation opportunities and customer management by developing, evaluating, and managing customer journeys, including drip campaigns in MS Dynamic 365
- Share ideas about customer journeys when developing digital campaigns with the marketing team
- Analyse current market trends and predict future trends to best facilitate digital campaigns and communications
- Develop and implement digital marketing initiatives to achieve setup objectives in terms of customer acquisition, growth and retention
- Monitor and evaluate digital marketing campaigns
- Find solutions to improve spend and performance of paid digital campaigns
- Maintain and update the timeline and status of digital campaigns
- Become a gatekeeper of data management, such as data segmentation, data cleansing and lead scoring
- Manage data in MS Dynamic 365
- Analyse digital campaign data and generate comprehensive reports on campaign performance
- Review analytics to identify strategies and opportunities to drive digital traffic to the company's website
- Create landing pages, contact forms, and blog posts to improve the company's website
- Manage the company's digital channels: Facebook, Instagram, LinkedIn, Website and other digital platforms, to ensure they are up to date and on brand
- Plan and manage budget for digital advertising campaigns
Collaboration
- Maintain great communication with other marketing team members to design, create and implement digital content and digital advertising campaigns
- Ability to work well in a multilingual and multicultural environment
About you

Education and experience
- 3+ years' experience in a digital marketing role
- Strong proficiency in digital marketing execution - SEO, SEM, Google AdWords and social media
- Strong proficiency in Google Analytics and web analysis tools, with the ability to summarise key data to improve customers' engagement and conversion
- Strong analytical and organisational skills
- Ability to work well with members who come from different cultures and languages
Other requirements
- You must have unrestricted work right in Australia in order to be considered for the position
Videographer (Video Content, Video Producer
Key responsibilities
- Film, edit and publish compelling digital content for distribution across our core channels
- Develop compelling and engaging video content ideas to align with marketing strategy
- Produce high quality video content and digital assets across a variety of organic, owned, and paid channels
- Be at the forefront of online video trends, technologies and techniques
- Work collaboratively with the wider marketing team to contribute creative idea generation and support day-to-day operations
About you

You're proactive, progressive and creative in your approach to creating authentic content. You love working out what makes an engaging story and using a range of tools to reach new audiences

The ideal candidate will have a passion for post-production, and will have an understanding of the key role video plays in our brand strategy and in delivering outstanding customer experiences, including but not limited to our branding, social media, website, blogs, events, and customer communications. You know how to create both short-form and long-form video with a cohesive narrative in various formats.

You're a team player with self-starter initiative, a can-do attitude and keenness to learn. The ability to organise your own diary and hit deadlines is a must, as well as a passion and commitment to succeed in a B2B SaaS environment
Key experience and skills required
- Demonstrated experience in video content development using the Adobe suite including Adobe Premiere and After Effects (showcasing your skills through a portfolio or showreel is required). This role would suit a junior with 0-5 years of experience.
- In-depth knowledge of overall post-production processes, workflows, and best practices.
- Ideally have own equipment: 4k Camera, Gimbal, Tripod, Drone etc.
- Understanding of optimising video content for online/social platforms is desirable.
- Ability to identify appropriate content formats that bring our various products, features, and events to life.
- In-depth knowledge of overall post-production processes, workflows, and best practices.
- Experience using quantitative data, digital analytics, and experiments to guide production is desired.
- Ability to take strategic positioning and messaging frameworks and ensure these are translated into valuable visual assets for our ideal customer.
- Proactive, well organised, and solution-oriented.
- Ability to work collaboratively within a team environment and build positive and effective working relationships.
Other requirements
- You must have unrestricted work right in Australia in order to be considered for the position.
- 2nd language required - Korean, Simplified Chinese, Traditional Chinese, Spanish, Thai, Vietnamese, Portuguese, Japanese or Hindi.
- You must include your Portfolio in the application.
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Admissions Officer
Application Deadlines
- Applications Open
About the position
- Analysing the applications of prospective students based on standard admission policies.
- Processing English schools, college, TAFE and Universities applications for international students
- Entering and Updating the student database/s
- Processing student requests including extensions, cancellations, completions and general enquiries.
- General compliance administration.
- Assisting both the Operations and Education & Compliance Manager with Administrative tasks as required.
- General office duties including assisting with incoming enquiries and phone calls.
About you
The ideal applicant will have superior time management skills and excellent attention to detail. Our ideal applicant will be a people person who can work autonomously to a deadline and who has the ability to interact with clients from a diverse range of backgrounds.
- Fluent in Chinese and English
- Experience in customer service and administration tasks
Accounts/Bookkeeper
Application Deadlines
- Applications closed.
About the position
- Banking
- Bank reconciliations
- Processing invoices & progress claims
- Performing general administration
- Bookkeeping - accounts receivable & accounts payable using XERO
- Completing and lodging GST and PAYG
- Preparing payroll, reconciliations and management reports
- Analysing performance and investigating issues
- Collating and delivering consistently accurate monthly business performance reports
- Working closely with all departments to develop better operational efficiencies
About you
- Fluent English and an understanding of and experience in international education is required
- Great common sense and a proactive nature
- Outstanding data entry and typing accuracy & speed
- Highly organised and ability to meet deadlines
- Ability to work independently while still having the support of the team environment
- Well-developed interpersonal skills and the ability to communicate effectively in both oral and written formats
- Ability to problem solving and coming up with great new solutions Excellent attention to detail
- Proficient knowledge in Xero and Microsoft office suit- Word, Excel and Outlook
- BAS preparation and submission experience highly desired but not essential. Previous experience in a similar role is an advantage.
Business Operations Officer
Application Deadlines
- Applications closed.
About the position
- Data entry of daily transactions
- Preparing payment daily
- Budget reporting
- Filing documents
- Managing office operation
- Monthly expenses report
- General accounting and administrative duties as required
About you
- Strong communication skills, both written and verbal with a professional demeanor in English
- Strong work ethic and be highly reliable and punctual
- Demonstrated experience working in a similar role with a AP or AR
- high attention to detail with a collaborative working style.
- Agility and openness to change
- Connectivity and collaboration
- Cultural inclusion
- A Solid understanding of Excel features such as tables, cell styles, formatting options and formulas
- Experience with Data base system
Education Counsellor - Multiple Positions
About the position
- Promote SOL partner institutions and their courses to students
- Develop suitable and relevant study plans that meet students' needs.
- Counsel and collaborate effectively with students, their parents, partner institutions, the Government, and all industry related organisations
- Prepare student's application/enrolment documents properly
- Process students' application in a timely and properly manner
- Maintain proper and comprehensive records and documentations
- Collaborate well with admissions team to facilitate admissions processes for students
- Assist in organising exhibitions and other promotional activities
- Full-time position
About you
- Passion for customer service
- Have good interpersonal skills as negotiation skills
- Willingness to help at all times & the flexibility to work with staff and international students
- Demonstrate team player
- Understand multicultural atmosphere well as good written and verbal communication skills
- High level problem solving
Qualifications
Graduates or currently attending higher education courses at Australian universities, or proven equivalent work experience or overseas qualifications
Other requirements

You must have unrestricted work right in Australia in order to be considered for the position.
2nd language required - Mandarin or Cantonese or Vietnamese or Spanish
IT Systems Administrator
Application Deadlines
- Applications closed
Key responsibilities include:
- Systems integration and continued rolling out of Dynamics CRM systems
- Technician for installation and repair of all IT system issues throughout the business
- Oversee IT infrastructure and coordinate installation and repairs as necessary
- Provide ongoing user management support in Active Directory and Office 365
- Regularly review and maintain On-premise servers and VM on Microsoft Azure
- Install and upgrade installed programs and manage licences as required
- Provide to support for cloud-based phone systems
- Manage overall network security and firewalls
- Manage the Cisco and Ubiquiti network devices
- Manage company's WordPress websites
- Assist in the asset tracking and work order systems
- Assemble and maintain system design documentation
The successful candidate will possess:
- Relevant tertiary and professional IT qualification
- Minimum 3 years of working experience related to IT field
- Knowledge and proficiency in the Microsoft Softwares and Services including Dynamics 365, Office 365, Azure, Active Directory
- Basic knowledge of IP networking including DNS, DHCP, routing and switching
- Basic software development skill (PHP, Python, MySQL, MSSQL)
- Familiarity with WordPress content management systems
- Excellent verbal and written communications skills
- Strong priority and time management skills
Receptionist
Application Deadlines
- Application closed.
About the position
Customer services
- Meet and greet all visitors to SOL Edu office
- Divert visitors to the suitable counsellors, officers or managers
- Offer beverage for visitors
- Assist clients with membership card and SOL Edu services
- Book appointments for clients when necessary
- Answer and divert phone calls in a professional manner
- Respond to client inquiries where possible
- Prepare periodic customer services reports
- Collect client feedback, if required
- Contribute ideas to improve company’s customer service quality
Administrative tasks
- Receive, distribute and store correspondence (e.g. mails and packages)
- Assist with events or meeting including preparing venues, facilities and catering
- Maintain and update client databases as required
- Maintain proper staff attendance records
- Manage office supplies stock and place orders
- Act as the first point of contact for office stock suppliers when necessary
- Coordinate maintenance and repair of properties and facilities
- Maintain an up-to-date record of company properties
- Prepare regular reports on expenses and office budgets
- Fulfill adhoc office duties
About you
Qualifications:
- School graduates with subsequent work experience
Experience:
- Experience in customer service
- Experience with administrative tasks
Skills / Other requirements:
- Strong customer services skills
- A strong passion and commitment in providing outstanding customer services
- Excellent telephone skills and manner
- Good written English and excellent spoken English
- Excellent interpersonal and communication skills
- Strong organizational skills
- Be friendly, cheerful and well-presented
- Be proactive and highly responsible
- Microsoft office skills (Word, Excel, PowerPoint and Outlook)
- Must have unrestricted working right in Australia
Graphic Designer
Application Deadlines
- Applications closed
About the position
- Discuss with counsellors or marketing specialists to discuss their requirements and interpret the concept they want to communicate
- Create visual aspects of marketing materials, websites and other media as requested
- Liaising with suppliers for company merchandise, printing products and marketing materials
- Strictly follow the company’s regulations for using logos and images
- Think creatively to produce new marketing ideas and designs
- Keep updated of marketing trends and designs for different nationality markets
- Ensure all design tasks to be completed in a timely manner
- Research and understand market, partner institutions and products
- Research marketing trends and report to Marketing manager
- Undertake daily administrative tasks to ensure the functionality and coordination of marketing team’s activities
- Support marketing executives in organizing various projects
- Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate team’s success
- Collaborate with Education Counsellors to build up student network, recruit students and address students’ enquiries
- Employ marketing analytics techniques to gather important data (Social media, web analytics, rankings etc.)
- Creating ideas and write articles on websites, social media or relevant marketing media
- Recommend innovative ideas to improve team’s sale performance
- Establish marketing and customer database for team
- Design marketing materials to suit marketing campaigns’ purposes
- Keep a good record of marketing channels performance
- Prepare marketing report to team leader and manager on a regular basis
About you
- Excellent communication skills, especially verbal communication
- Time management
- Working under pressure
- Ability to absorb and apply constructive criticism from colleagues
Marketing Design Officer
Application Deadlines
- Applications closed
About the position
- Designing and producing artwork (including print and online)
- Assisting in the execution of the student recruitment advertising and promotional campaigns
- Managing the website for event applications
- Designing and developing content for social media platforms to support strategic student recruitment
- Need to communicate well with other teams which are 9 different nationalities
About you
- Tertiary qualifications in graphic design, marketing, digital, communications or a related field
- High level design skills with demonstrated ability and experience in graphic design, email marketing and web development
- Experience in email marketing and/or content management systems such as Mailchimp or MailerLite
- Experience in designing and implementing communication and promotional strategies
- Excellent time management skills, multi tasking, ability to work to deadlines, maintain flexible approach and contribute to a team environment
- High level of professionalism and ability to work with stakeholders at all levels.
- Strong attention to detail
Migration Assistant
About the position
- Supporting various type of Australian visa application for clients
- Entering and Updating the student database/s
- Processing student requests including extensions, cancellations, completions and general enquiries
- Supporting to prepare legal submissions
- Designing and developing content for social media platforms to support strategic client recruitment
- Assisting both the Operations and Migration & Compliance Manager with Administrative tasks as required
- General office duties including assisting with incoming enquiries and phone calls
About you
The ideal applicant will have superior time management skills and excellent attention to detail. Our ideal applicant will be a people person who can work autonomously to a deadline and who has the ability to interact with clients from a diverse range of backgrounds.
- Fluent in English and a second language (Mandarin) is required
- Required IELTS writing 7.0 or equivalent
- Do not required any knowledge about Migration Law
Migration Agent
About the position
- Provide timely immigration advice to clients, candidates and potential visa applicants
- Prepare and lodge visa applications
- Meet with clients, candidates and potential visa applicants
- Work autonomously and manageyour own casework
- Liaise with Department of Home Affairs (DHA) and stakeholders across all aspects of the visa application process
- Identify new business opportunities – Marketing activities required
- Visa case management from start to finish
- Applications and appeals
- Prepare, lodge and follow up applications and submissions to AAT or Department of Home Affairs for visa cancellations / refusals
- Part-time position (Full-time position is also available depending on your ability)
About you
- Currently hold a valid MARA registration or waiting for MARA Registration approval
- High level of written and verbal communication skills
- Collaborative team player
- Experienced in providing expert immigration advice, employer sponsored migration, general skilled migration, family migration and citizenship applications
- High level communication, organisation and time management skills
- Strong case management of visa applications, processing and reviews
- Strong attention to detail and can produce technically sound submissions
- Able to work independently and in a team
- A second language will be an advantage (preferably – Mandarin, Cantonese)
- An ability to comply with the company's standards for quality and client management
- An ability to manage casework and deal with the day-to-day client management issues
- An ability to produce high-quality work under pressure
- An ability to prioritize tasks, deal with competing demands, and self-manage day-to-day activities
- An ability to deal impartially and courteously with clients from different cultural backgrounds and with varying English skills
- Enthusiasm for work, ambition, and a willingness to exceed minimum work requirements
Marketing Officer
Application Notes
- Cantonese or Mandarin Speaker ONLY
About the position
- Research and understand market, partner institutions and products
- Research marketing trends in your specific market
- Undertake daily administrative tasks to ensure the functionality and coordination of your team’s activities
- Employ marketing analytics techniques to gather important data (Social media, web analytics, rankings etc.)
- Creating idea and write articles on websites, social media or relevant marketing media
- Recommend innovative ideas to improve team’s sale performance
- Organize promotional events and traditional or digital campaigns and attend them to facilitate team’s success
- Establish marketing and customer database for team
- Design marketing materials to suit marketing campaigns’ purposes
- Design marketing materials to suit marketing campaigns’ purposes
- Collaborate with Education Counsellors to build up student network, recruit students and address students’ enquiries
- Other tasks as directed.
About you
- Graduates or currently attending higher education courses at Australian universities (Bachelor/Master level), major in Marketing/ Advertising/ Media and Communication OR proven equivalent work experience or overseas qualifications
- Experience in marketing and designing
- Experience in customer service
- Communication skills, both verbal and written communication in both English and Cantonese or Mandarin
- Online marketing skills on various platforms
- Designing and video editing skills is encouraged
- Promotional content preparation is essential
- Time management
- Presentation skill
- Interpersonal skills
- Working under pressure
- Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
- Proficiency in WordPress skills
Personal Assistant
Application Deadlines
- Applications is closed.
About the position
- Act as a first point of contact when necessary
- Deal with correspondence and phone calls
- Manage calendar and organise meetings and appointments
- Book and arrange travel, including transportation and accommodation
- Assist and organize events and seminars
- Remind the managers/executives of important tasks and deadlines
- Prepare reports, presentations and other correspondence
- Manage databases and filing systems
- Implement and maintain administrative procedures/ systems
- Liaise with staff, suppliers and clients
- Manage contracts and other related issues with education institutions or other company’s partners.
- Produce HR materials and assist HR procedures including, but not limited to, recruitment, induction, staff training, and staff exiting procedure.
- Perform other miscellaneous tasks which may be required by the Director
About you
Qualifications:
- Graduates or currently attending higher education courses at Australian universities
- Or proven equivalent work experience or overseas qualifications
Experience:
- Experience in customer service and administration tasks. Experience in a similar role is highly regarded.
- Experience working in a highly-multicultural workplace
- Experience in Australian education industry is highly regarded.
Skills and competencies
- Advanced English proficiency
- Communication skills, both oral and written communication
- Interpersonal and organizational skills
- Time management and the ability to prioritise tasks
- Ability to work under pressure
- Discretion and trustworthiness: you will often be party of confidential information
- The ability to be proactive and take the initiative
- Flexibility and adaptability
- Proficient Microsoft Office skills (Word, Excel, PowerPoint and Outlook) and the ability to learn company-specific software if required
Other requirements:
- You must have unrestricted work right in Australia in order to be considered for the position.
Admission Officer
Application Deadlines
- We are more than welcome to check your abilities. Please submit your application anytime.
About the position
- Analyse prospective students’ applications based on standard admission policies
- Process applications for international students including ELICOS, VET, TAFE and University applications
- Process students’ course-related requests including extension, deferral, cancellations or other general enquiries.
- Maintain proper and comprehensive records and documentations as per SOL Edu system Monitor application progress and report to manager on regular basis
- Serving as a source of information for potential applicants and helping them with the admissions process
- Assess each applicant and decide whether they are a good fit for acceptance
- Communicate with partner institutions about students’ application or enquiries in a professional manner.
- Assist with general office duties such as answering incoming enquiries or phone calls
- Being reliable and responsible
- Making constructive suggestions
- Listening to and taking suggestions from others in a positive way
- Communicating to colleagues in an open way Update application process and school updates to managers and Education Counsellors
- Respecting differences with cultural awareness Other tasks as directed.
About the position
Experience and skills
- Experience in customer service and administration tasks 
- Work experience in education agencies preferred  
- Understanding Australian student visa system  Understanding admission process for English school, VET school, Universities in Australia  High level of interpersonal skills 
- Communication skills, both verbal and written communication 
- High level of English competency  Time management skills 
- Stress management
- Excellent attention to details 
- Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

Education Information
What is your highest qualification in Australia?*
- PhD
- Postgraduate (Master)
- Undergraduate (Bachelor)
- Diploma
- Certificate
- English Course
- None as above
What is your major?*
When did you graduate for this qualification?*
Do you have an English test result (IELTS, PTE or etc)?*
- Yes
- No
If yes, what is your overall score?*

Uploads
Cover Letter*
Please upload your Cover Letter. (in English, MS Word, PDF only)
Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
Resume Upload*
Please upload your resume. (in English, MS Word, PDF only)
Accepted file types: pdf, doc, docx, Max. file size: 10 MB.
Portfolio (Image / Video)*
Please upload your portfolio. (in English, MS Word, PDF only, maximum size 64MB)

** This is required "Marketing/Design officer" If you don't submit, your application will not be reviewed.
Drop files here or

Max. file size: 64 MB.

Jobs and Careers

Step 1 of 4

Available Position and Roles

Admin Support - Multiple positions

Key responsibilities

About you

Other requirements

Digital Marketing Specialist

About the position

Marketing

Collaboration

About you

Education and experience

Other requirements

Videographer (Video Content, Video Producer

Key responsibilities

About you

Key experience and skills required

Other requirements

Admissions Officer

Application Deadlines

About the position

About you

Accounts/Bookkeeper

Application Deadlines

About the position

About you

Business Operations Officer

Application Deadlines

About the position

About you

Education Counsellor - Multiple Positions

About the position

About you

Qualifications

Other requirements

IT Systems Administrator

Application Deadlines

Key responsibilities include:

The successful candidate will possess:

Receptionist

Application Deadlines

About the position

About you

Graphic Designer

Application Deadlines

About the position

About you

Marketing Design Officer

Application Deadlines

About the position

About you

Migration Assistant

About the position

About you

Migration Agent

About the position

About you

Marketing Officer

Application Notes

About the position

About you

Personal Assistant

Application Deadlines

About the position

About you

Admission Officer

Application Deadlines

About the position

About the position

Business Development

Application Deadlines

About you

About you

General Information

Education Information

Uploads