Jobs and Careers

Step 1 of 4

Available Position and Roles
How did you find out about SOL Edu?*
What position are you interested in?*
- Education Counsellor (Currently open)
- Marketing Officer (Currently open)
- Videographer (Video Content, Video Producer/Editor) (Currently open)
- Account Assistant
- Migration Agent
- Graphic Designer
- Admission Officer
- Admin Support
- Event Coordinator
- Migration Assistant
- Digital Marketing Specialist
- Personal Assistant
- Business Operations Officer
- IT Systems Administrator
- Receptionist
- Business Development
Event Coordinator
About the position
- Schedule the company events for the whole year.
- Identify clear objectives for each event/campaign and prepare a specific, operational plan to achieve the set-up objectives.
- Liaise with stakeholders and staff members during the event planning process to make sure everything is in order.
- Follow up, supervise and manage the preparation process for each event/campaign
- Act as the first point of contact for partners and staff members on the event day.
- Assess the event outcomes and provide relevant feedback.
- Organise and manage different types of events (e.g., study expo, online and offline seminar, university/college tour, day tour event and other interesting activities for international students).
- Coordinate and liaise with the company’s stakeholders to promote the company apps and campaigns.
About you
- Have experience in organizing events
- Have completed or currently attending higher education courses at Australian universities, preferably majoring in Marketing/Public Relationship/Event Management/Media and Communication
- Very strong organisational skills with excellent multi-tasking abilities
- Strong communication and interpersonal skills
- Being creative and being able to bring new ideas and strategies to boost the event outcomes
- Ability to work well with members who come from different cultures and languages
- You must have work right in Australia in order to be considered for the position
Work schedule
- Flexible schedule: Part-time or casual, upon the agreement between you and the company
- Expected work hours: 20 ~ 25 hours, 4 days per week
Admin Support - Multiple positions
Part-time position

Key responsibilities
- Provide assistance to education counsellors to complete administrative work related to student visa process
- Provide high quality customer service to international students and identify solutions to fit their needs
- Provide high quality telephone and email services
- Assist education counsellors to generate sales conversions with potential new and current students
- Assist with events and student recruitment activities including writing blog, and few marketing activities
About you

This role requires a candidate with following skillset:
- Demonstrated strong written and verbal communication skills in English and Portuguese (Brazilian)
- Fast and accurate processes operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills
- Strong work ethic and keen interest to learn
- Demonstrated ability to prioritize and multi-tasks
- You are a problem solver and have high attention to detail
- Customer service focus - You love building relationships
- Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate
Other requirements
You must have unrestricted work right in Australia in order to be considered for the position
Digital Marketing Specialist
About the position

Marketing
- Support lead generation opportunities and customer management by developing, evaluating, and managing customer journeys, including drip campaigns in MS Dynamic 365
- Share ideas about customer journeys when developing digital campaigns with the marketing team
- Analyse current market trends and predict future trends to best facilitate digital campaigns and communications
- Develop and implement digital marketing initiatives to achieve setup objectives in terms of customer acquisition, growth and retention
- Monitor and evaluate digital marketing campaigns
- Find solutions to improve spend and performance of paid digital campaigns
- Maintain and update the timeline and status of digital campaigns
- Become a gatekeeper of data management, such as data segmentation, data cleansing and lead scoring
- Manage data in MS Dynamic 365
- Analyse digital campaign data and generate comprehensive reports on campaign performance
- Review analytics to identify strategies and opportunities to drive digital traffic to the company's website
- Create landing pages, contact forms, and blog posts to improve the company's website
- Manage the company's digital channels: Facebook, Instagram, LinkedIn, Website and other digital platforms, to ensure they are up to date and on brand
- Plan and manage budget for digital advertising campaigns
Collaboration
- Maintain great communication with other marketing team members to design, create and implement digital content and digital advertising campaigns
- Ability to work well in a multilingual and multicultural environment
About you

Education and experience
- 3+ years' experience in a digital marketing role
- Strong proficiency in digital marketing execution - SEO, SEM, Google AdWords and social media
- Strong proficiency in Google Analytics and web analysis tools, with the ability to summarise key data to improve customers' engagement and conversion
- Strong analytical and organisational skills
- Ability to work well with members who come from different cultures and languages
Other requirements
- You must have unrestricted work right in Australia in order to be considered for the position
Videographer (Video Content, Video Producer
About the position
- Film, edit and publish compelling digital content for distribution across our core channels
- Manage our YouTube and TikTok channels, ensuring consistent branding, high-quality content, and optimal performance
- Develop compelling and engaging video content ideas to align with marketing strategy
- Produce high quality video content and digital assets across a variety of organic, owned, and paid channels
- Collaborate closely with the wider marketing team to align video content with our overall marketing strategies
- Stay up to date with the latest trends and best practices in online video production, social media, and digital marketing
- Conduct research and gather insights to identify video trends and use this knowledge to propose creative and captivating content ideas
- Support day-to-day operations by actively contributing to creative idea generation, brainstorming sessions, and content planning meetings
About you

Demonstrated experience in video content development using the Adobe suite including Adobe Premiere and After Effects (showcasing your skills through a portfolio or showreel is required)

The ideal candidate will have a passion for post-production, and will have an understanding of the key role video plays in our brand strategy and in delivering outstanding customer experiences, including but not limited to our branding, social media, website, blogs, events, and customer communications. You know how to create both short-form and long-form video with a cohesive narrative in various formats.

You're a team player with self-starter initiative, a can-do attitude and keenness to learn. The ability to organise your own diary and hit deadlines is a must, as well as a passion and commitment to succeed in a B2B SaaS environment
About you
- Demonstrated experience in video content development using the Adobe suite including Adobe Premiere and After Effects (showcasing your skills through a portfolio or showreel is required)
- In-depth knowledge of overall post-production processes, workflows, and best practices.
- Understanding of optimising video content for online/social platforms is desirable.
- Keen eye for detail, creativity and the ability to translate marketing strategies into captivating video content
- Strong communication and collaboration skills, with the ability to work effectively as part of a team
- Proactive, well organised and solution oriented
- Proactive attitude towards staying updated with the latest video trends, technologies and techniques
- This role would suite a junior with 0-5 years of experience
Other requirements

You must include your Portfolio in the application
Account Assistant
About the position
- Bank reconciliations, transactional recording and data entry
- Saving invoices, Recording Student school payment as requested
- Processing health insurance services for student (OSHC/OVHC)
- Management of credit card reconciliation
- Ordering general stocks
- Assist with monthly management reporting
- Ad hoc finance pre
- Ensure company stock order in time
- Preparing Timesheet
About you
- Being reliable and responsible
- Making constructive suggestions
- Listening to and taking suggestions from others in a positive way
- Strong Communication both verbally and in writing
- Excellent attention to detail
- Accuracy in high volume transaction processing
- Ability to work independently and as part of a team
- Ability to successfully manage time and meet deadlines
Other requirements

You must have unrestricted work right in Australia in order to be considered for the position.
Business Operations Officer
Application Deadlines
- Applications closed.
About the position
- Data entry of daily transactions
- Preparing payment daily
- Budget reporting
- Filing documents
- Managing office operation
- Monthly expenses report
- General accounting and administrative duties as required
About you
- Strong communication skills, both written and verbal with a professional demeanor in English
- Strong work ethic and be highly reliable and punctual
- Demonstrated experience working in a similar role with a AP or AR
- high attention to detail with a collaborative working style.
- Agility and openness to change
- Connectivity and collaboration
- Cultural inclusion
- A Solid understanding of Excel features such as tables, cell styles, formatting options and formulas
- Experience with Data base system
Education Counsellor - Multiple Positions
About the position
- Promote SOL partner institutions and their courses to students
- Develop suitable and relevant study plans that meet students' needs.
- Counsel and collaborate effectively with students, their parents, partner institutions, the Government, and all industry related organisations
- Prepare student's application/enrolment documents properly
- Process students' application in a timely and properly manner
- Maintain proper and comprehensive records and documentations
- Collaborate well with admissions team to facilitate admissions processes for students
- Assist in organising exhibitions and other promotional activities
- Full-time position
About you
- At least 2 years of experience working in international education industry
- Graduate or currently attending high education courses at an Australian university
- Passion for customer service
- Good interpersonal and negotiation skills
- Willingness to help students at all times
- Understand and value the multicultural working environment
Qualifications
Graduates or currently attending higher education courses at Australian universities, or proven equivalent work experience or overseas qualifications
Other requirements

2nd language required - Vietnamese, Hindi, Tagalog, Korean, Thai
IT Systems Administrator
Application Deadlines
- Applications closed
Key responsibilities include:
- Systems integration and continued rolling out of Dynamics CRM systems
- Technician for installation and repair of all IT system issues throughout the business
- Oversee IT infrastructure and coordinate installation and repairs as necessary
- Provide ongoing user management support in Active Directory and Office 365
- Regularly review and maintain On-premise servers and VM on Microsoft Azure
- Install and upgrade installed programs and manage licences as required
- Provide to support for cloud-based phone systems
- Manage overall network security and firewalls
- Manage the Cisco and Ubiquiti network devices
- Manage company's WordPress websites
- Assist in the asset tracking and work order systems
- Assemble and maintain system design documentation
The successful candidate will possess:
- Relevant tertiary and professional IT qualification
- Minimum 3 years of working experience related to IT field
- Knowledge and proficiency in the Microsoft Softwares and Services including Dynamics 365, Office 365, Azure, Active Directory
- Basic knowledge of IP networking including DNS, DHCP, routing and switching
- Basic software development skill (PHP, Python, MySQL, MSSQL)
- Familiarity with WordPress content management systems
- Excellent verbal and written communications skills
- Strong priority and time management skills
Receptionist
Application Deadlines
- Application closed.
About the position
Customer services
- Meet and greet all visitors to SOL Edu office
- Divert visitors to the suitable counsellors, officers or managers
- Offer beverage for visitors
- Assist clients with membership card and SOL Edu services
- Book appointments for clients when necessary
- Answer and divert phone calls in a professional manner
- Respond to client inquiries where possible
- Prepare periodic customer services reports
- Collect client feedback, if required
- Contribute ideas to improve company’s customer service quality
Administrative tasks
- Receive, distribute and store correspondence (e.g. mails and packages)
- Assist with events or meeting including preparing venues, facilities and catering
- Maintain and update client databases as required
- Maintain proper staff attendance records
- Manage office supplies stock and place orders
- Act as the first point of contact for office stock suppliers when necessary
- Coordinate maintenance and repair of properties and facilities
- Maintain an up-to-date record of company properties
- Prepare regular reports on expenses and office budgets
- Fulfill adhoc office duties
About you
Qualifications:
- School graduates with subsequent work experience
Experience:
- Experience in customer service
- Experience with administrative tasks
Skills / Other requirements:
- Strong customer services skills
- A strong passion and commitment in providing outstanding customer services
- Excellent telephone skills and manner
- Good written English and excellent spoken English
- Excellent interpersonal and communication skills
- Strong organizational skills
- Be friendly, cheerful and well-presented
- Be proactive and highly responsible
- Microsoft office skills (Word, Excel, PowerPoint and Outlook)
- Must have unrestricted working right in Australia
Graphic Designer
Application Deadlines
- Applications open
About the position
- Discuss with counsellors or marketing specialists to discuss their requirements and interpret the concept they want to communicate
- Create visual aspects of marketing materials, websites and other media as requested
- Liaising with suppliers for company merchandise, printing products and marketing materials
- Strictly follow the company’s regulations for using logos and images
- Think creatively to produce new marketing ideas and designs
- Keep updated of marketing trends and designs for different nationality markets
- Ensure all design tasks to be completed in a timely manner
- Research and understand market, partner institutions and products
- Research marketing trends and report to Marketing manager
- Undertake daily administrative tasks to ensure the functionality and coordination of marketing team’s activities
- Support marketing executives in organizing various projects
- Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate team’s success
- Collaborate with Education Counsellors to build up student network, recruit students and address students’ enquiries
- Employ marketing analytics techniques to gather important data (Social media, web analytics, rankings etc.)
- Creating ideas and write articles on websites, social media or relevant marketing media
- Recommend innovative ideas to improve team’s sale performance
- Establish marketing and customer database for team
- Design marketing materials to suit marketing campaigns’ purposes
- Keep a good record of marketing channels performance
- Prepare marketing report to team leader and manager on a regular basis
About you
- Excellent communication skills, especially verbal communication
- Time management
- Working under pressure
- Ability to absorb and apply constructive criticism from colleagues
Marketing Design Officer
Application Deadlines
- Applications closed
About the position
- Designing and producing artwork (including print and online)
- Assisting in the execution of the student recruitment advertising and promotional campaigns
- Managing the website for event applications
- Designing and developing content for social media platforms to support strategic student recruitment
- Need to communicate well with other teams which are 9 different nationalities
About you
- Tertiary qualifications in graphic design, marketing, digital, communications or a related field
- High level design skills with demonstrated ability and experience in graphic design, email marketing and web development
- Experience in email marketing and/or content management systems such as Mailchimp or MailerLite
- Experience in designing and implementing communication and promotional strategies
- Excellent time management skills, multi tasking, ability to work to deadlines, maintain flexible approach and contribute to a team environment
- High level of professionalism and ability to work with stakeholders at all levels.
- Strong attention to detail
Migration Assistant
About the position
- Supporting various type of Australian visa application for clients
- Entering and Updating the student database/s
- Processing student requests including extensions, cancellations, completions and general enquiries
- Supporting to prepare legal submissions
- Designing and developing content for social media platforms to support strategic client recruitment
- Assisting both the Operations and Migration & Compliance Manager with Administrative tasks as required
- General office duties including assisting with incoming enquiries and phone calls
About you
The ideal applicant will have superior time management skills and excellent attention to detail. Our ideal applicant will be a people person who can work autonomously to a deadline and who has the ability to interact with clients from a diverse range of backgrounds.
- Fluent in English and a second language (Mandarin) is required
- Required IELTS writing 7.0 or equivalent
- Do not required any knowledge about Migration Law
Migration Agent
About the position
- Provide timely immigration advice to clients, candidates and potential visa applicants
- Prepare and lodge visa applications
- Meet with clients, candidates and potential visa applicants
- Work autonomously and manageyour own casework
- Liaise with Department of Home Affairs (DHA) and stakeholders across all aspects of the visa application process
- Identify new business opportunities – Marketing activities required
- Visa case management from start to finish
- Applications and appeals
- Prepare, lodge and follow up applications and submissions to AAT or Department of Home Affairs for visa cancellations / refusals
- Part-time position (Full-time position is also available depending on your ability)
About you
- Currently hold a valid MARA registration or waiting for MARA Registration approval
- High level of written and verbal communication skills
- Collaborative team player
- Experienced in providing expert immigration advice, employer sponsored migration, general skilled migration, family migration and citizenship applications
- High level communication, organisation and time management skills
- Strong case management of visa applications, processing and reviews
- Strong attention to detail and can produce technically sound submissions
- Able to work independently and in a team
- A second language will be an advantage (preferably – Mandarin, Cantonese)
- An ability to comply with the company's standards for quality and client management
- An ability to manage casework and deal with the day-to-day client management issues
- An ability to produce high-quality work under pressure
- An ability to prioritize tasks, deal with competing demands, and self-manage day-to-day activities
- An ability to deal impartially and courteously with clients from different cultural backgrounds and with varying English skills
- Enthusiasm for work, ambition, and a willingness to exceed minimum work requirements
Marketing Officer
Application Notes
- Hindi Speaker ONLY
About the position
- Conduct research to understand the market, partner institutions and their education products
- Stay updated on the latest marketing trends specific to India market
- Employ marketing analytics techniques to gather important data from various sources (e.g. social media, web analytics, rankings etc.)
- Generate ideas and write the articles for the company's websites, social media platforms or relevant marketing channels
- Propose innovative ideas to improve the team's sales performance
- Plan and organise promotional events as well as traditional/digital campaigns
- Design marketing materials that align with the purposes and target audience of marketing campaigns
- Prepare and submit regular marketing reports to your team leader and manager to keep them informed about the ideas, progress and outcomes of marketing initiatives
- Establish and maintain the marketing and customer database for India team
- Collaborate with Education Counsellors to build up the student network, recruit Indian students and promptly address their inquiries
- Other tasks as directed.
About you
- Graduates or currently attending higher education courses at Australian universities (Bachelor/Master level), major in Marketing/ Advertising/ Media and Communication OR proven equivalent work experience or overseas qualifications
- Experience in marketing
- Excellent communication skills, both verbal and written, in both English and Hindi.
- Proficiency in online marketing across various platforms
- Candidates with designing and video editing skills is highly encouraged
- Proficiency in WordPress skills
- Time management
- Ability to work under pressure
Other requirements

2nd language required - Hindi or Vietnamese
Personal Assistant
Application Deadlines
- Applications is closed.
About the position
- Act as a first point of contact when necessary
- Deal with correspondence and phone calls
- Manage calendar and organise meetings and appointments
- Book and arrange travel, including transportation and accommodation
- Assist and organize events and seminars
- Remind the managers/executives of important tasks and deadlines
- Prepare reports, presentations and other correspondence
- Manage databases and filing systems
- Implement and maintain administrative procedures/ systems
- Liaise with staff, suppliers and clients
- Manage contracts and other related issues with education institutions or other company’s partners.
- Produce HR materials and assist HR procedures including, but not limited to, recruitment, induction, staff training, and staff exiting procedure.
- Perform other miscellaneous tasks which may be required by the Director
About you
Qualifications:
- Graduates or currently attending higher education courses at Australian universities
- Or proven equivalent work experience or overseas qualifications
Experience:
- Experience in customer service and administration tasks. Experience in a similar role is highly regarded.
- Experience working in a highly-multicultural workplace
- Experience in Australian education industry is highly regarded.
Skills and competencies
- Advanced English proficiency
- Communication skills, both oral and written communication
- Interpersonal and organizational skills
- Time management and the ability to prioritise tasks
- Ability to work under pressure
- Discretion and trustworthiness: you will often be party of confidential information
- The ability to be proactive and take the initiative
- Flexibility and adaptability
- Proficient Microsoft Office skills (Word, Excel, PowerPoint and Outlook) and the ability to learn company-specific software if required
Other requirements:
- You must have unrestricted work right in Australia in order to be considered for the position.
Admission Officer
Overview

As a successful candidate, you will help to lodge student applications to Australian institutions on behalf of SOL Education counsellors and follow up admission process until students' enrolments are finalised by communicating colleagues and partner institutions. Professional, efficient communication with internal colleague and partner institutions is crucial and high level of English proficiency (both verbal and writing) is required.
About the position
- Analyse prospective students' applications based on standard admission policies
- Process applications for international students including ELICOS, VET, TAFE and University applications using institutions' application systems on behalf of counsellors
- Assess each applicant and decide whether they are a good fit for admissions to Australian institutions
- Understand each institutions admission policy and guide Education counsellors throughout admission process
- Process students’ course-related requests including extension, deferral, cancellations or other general enquiries to Australian institutions on behalf of counsellors
- Communicate with partner institutions about students’ application or enquiries on behalf of counsellors in a professional manner
- Communicate with colleagues in an open and efficient way to update admission progress / progress
- Maintain proper and comprehensive records and documentations as per SOL Edu system
- Assist with general office duties such as answering incoming enquiries or phone calls
- Being reliable and responsible
- Making constructive suggestions
- Listening to and taking suggestions from others in a positive way
- Respecting differences with cultural awareness Other tasks as directed
Experience and skills
- Experience in customer service and administration tasks
- Work experience in education agencies preferred
- Understanding Australian student visa system  Understanding admission process for English school, VET school, Universities in Australia  (Desired, not compulsory
- Work under pressure
- Excellent attention to details
- High level of interpersonal skills
- Communication skills, both verbal and written communication
- High level of English competency
- Time management skills
- Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
- Experience in using client management systems
Qualifications
- Graduates higher education courses at Australian universities (Desired, not compulsory)
- Or proven equivalent work experience or overseas qualifications
Work location
Common Ground (Thailand) Co., Ltd. No.9, G Tower Grand Rama 9, 29th – 31st Floor, Room No.GN 01-04 North Wing, Rama 9 Road, HuayKwang, Bangkok 10310
Business Development
Application Deadlines
- We are more than welcome to check your abilities. Please submit your application anytime.
About you
Qualifications:
- Graduates or currently attending higher education courses at Australian universities
- Or proven equivalent work experience or overseas qualifications
Experience:
- Experience in customer service and administration tasks. Experience in a similar role is highly regarded.
- Experience working in a highly-multicultural workplace
- Experience in Australian education industry is highly regarded.
Skills and competencies
- Advanced English proficiency
- Communication skills, both oral and written communication
- Interpersonal and organizational skills
- Time management and the ability to prioritise tasks
- Ability to work under pressure
- Discretion and trustworthiness: you will often be party of confidential information
- The ability to be proactive and take the initiative
- Flexibility and adaptability
- Proficient Microsoft Office skills (Word, Excel, PowerPoint and Outlook) and the ability to learn company-specific software if required
Other requirements:
- You must have unrestricted work right in Australia in order to be considered for the position.
About you
Qualifications:
- Graduates or currently attending higher education courses at Australian universities
- Or proven equivalent work experience or overseas qualifications
Experience:
- Experience in customer service and administration tasks. Experience in a similar role is highly regarded.
- Experience working in a highly-multicultural workplace
- Experience in Australian education industry is highly regarded.
Skills and competencies
- Advanced English proficiency
- Communication skills, both oral and written communication
- Interpersonal and organizational skills
- Time management and the ability to prioritise tasks
- Ability to work under pressure
- Discretion and trustworthiness: you will often be party of confidential information
- The ability to be proactive and take the initiative
- Flexibility and adaptability
- Proficient Microsoft Office skills (Word, Excel, PowerPoint and Outlook) and the ability to learn company-specific software if required
Other requirements:
- You must have unrestricted work right in Australia in order to be considered for the position.

Jobs and Careers

Step 1 of 4

Available Position and Roles

Event Coordinator

About the position

About you

Work schedule

Admin Support - Multiple positions

Key responsibilities

About you

Other requirements

Digital Marketing Specialist

About the position

Marketing

Collaboration

About you

Education and experience

Other requirements

Videographer (Video Content, Video Producer

About the position

About you

About you

Other requirements

Account Assistant

About the position

About you

Other requirements

Business Operations Officer

Application Deadlines

About the position

About you

Education Counsellor - Multiple Positions

About the position

About you

Qualifications

Other requirements

IT Systems Administrator

Application Deadlines

Key responsibilities include:

The successful candidate will possess:

Receptionist

Application Deadlines

About the position

About you

Graphic Designer

Application Deadlines

About the position

About you

Marketing Design Officer

Application Deadlines

About the position

About you

Migration Assistant

About the position

About you

Migration Agent

About the position

About you

Marketing Officer

Application Notes

About the position

About you

Other requirements

Personal Assistant

Application Deadlines

About the position

About you

Admission Officer

Overview

About the position

Experience and skills

Qualifications

Work location

Business Development

Application Deadlines

About you

About you

General Information

Education Information

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