Jobs and Careers

About the position

• Schedule the company events for the whole year.
• Identify clear objectives for each event/campaign and prepare a specific, operational plan to achieve the set-up objectives.
• Liaise with stakeholders and staff members during the event planning process to make sure everything is in order.
• Follow up, supervise and manage the preparation process for each event/campaign
• Act as the first point of contact for partners and staff members on the event day.
• Assess the event outcomes and provide relevant feedback.
• Organise and manage different types of events (e.g., study expo, online and offline seminar, university/college tour, day tour event and other interesting activities for international students).
• Coordinate and liaise with the company’s stakeholders to promote the company apps and campaigns.

About you

• Have experience in organizing events
• Have completed or currently attending higher education courses at Australian universities, preferably majoring in Marketing/Public Relationship/Event Management/Media and Communication
• Very strong organisational skills with excellent multi-tasking abilities
• Strong communication and interpersonal skills
• Being creative and being able to bring new ideas and strategies to boost the event outcomes
• Ability to work well with members who come from different cultures and languages
• You must have work right in Australia in order to be considered for the position

Work schedule

• Flexible schedule: Part-time or casual, upon the agreement between you and the company
• Expected work hours: 20 ~ 25 hours, 4 days per week

Part-time position

Key responsibilities

• Provide assistance to education counsellors to complete administrative work related to student visa process
• Provide high quality customer service to international students and identify solutions to fit their needs
• Provide high quality telephone and email services
• Assist education counsellors to generate sales conversions with potential new and current students
• Assist with events and student recruitment activities including writing blog, and few marketing activities

About you

This role requires a candidate with following skillset:

• Demonstrated strong written and verbal communication skills in English and Portuguese (Brazilian)
• Fast and accurate processes operations such as documentation preparations and applications, with excellent Microsoft Word, Power Point and Excel skills
• Strong work ethic and keen interest to learn
• Demonstrated ability to prioritize and multi-tasks
• You are a problem solver and have high attention to detail
• Customer service focus - You love building relationships
• Previous experience with sales and customer service is highly favourable, but not essential. Training will be provided to the right candidate

Other requirements

About the position

Marketing

• Support lead generation opportunities and customer management by developing, evaluating, and managing customer journeys, including drip campaigns in MS Dynamic 365
• Share ideas about customer journeys when developing digital campaigns with the marketing team
• Analyse current market trends and predict future trends to best facilitate digital campaigns and communications
• Develop and implement digital marketing initiatives to achieve setup objectives in terms of customer acquisition, growth and retention
• Monitor and evaluate digital marketing campaigns
• Find solutions to improve spend and performance of paid digital campaigns
• Maintain and update the timeline and status of digital campaigns
• Become a gatekeeper of data management, such as data segmentation, data cleansing and lead scoring
• Manage data in MS Dynamic 365
• Analyse digital campaign data and generate comprehensive reports on campaign performance
• Review analytics to identify strategies and opportunities to drive digital traffic to the company's website
• Create landing pages, contact forms, and blog posts to improve the company's website
• Manage the company's digital channels: Facebook, Instagram, LinkedIn, Website and other digital platforms, to ensure they are up to date and on brand
• Plan and manage budget for digital advertising campaigns

Collaboration

• Maintain great communication with other marketing team members to design, create and implement digital content and digital advertising campaigns
• Ability to work well in a multilingual and multicultural environment

About you

Education and experience

• 3+ years' experience in a digital marketing role
• Strong proficiency in digital marketing execution - SEO, SEM, Google AdWords and social media
• Strong proficiency in Google Analytics and web analysis tools, with the ability to summarise key data to improve customers' engagement and conversion
• Strong analytical and organisational skills
• Ability to work well with members who come from different cultures and languages

Other requirements

• You must have unrestricted work right in Australia in order to be considered for the position

Key responsibilities

• Film, edit and publish compelling digital content for distribution across our core channels
• Develop compelling and engaging video content ideas to align with marketing strategy
• Produce high quality video content and digital assets across a variety of organic, owned, and paid channels
• Be at the forefront of online video trends, technologies and techniques
• Work collaboratively with the wider marketing team to contribute creative idea generation and support day-to-day operations

About you

You're proactive, progressive and creative in your approach to creating authentic content. You love working out what makes an engaging story and using a range of tools to reach new audiences

The ideal candidate will have a passion for post-production, and will have an understanding of the key role video plays in our brand strategy and in delivering outstanding customer experiences, including but not limited to our branding, social media, website, blogs, events, and customer communications. You know how to create both short-form and long-form video with a cohesive narrative in various formats.

You're a team player with self-starter initiative, a can-do attitude and keenness to learn. The ability to organise your own diary and hit deadlines is a must, as well as a passion and commitment to succeed in a B2B SaaS environment

Key experience and skills required

• Demonstrated experience in video content development using the Adobe suite including Adobe Premiere and After Effects (showcasing your skills through a portfolio or showreel is required). This role would suit a junior with 0-5 years of experience.
• In-depth knowledge of overall post-production processes, workflows, and best practices.
• Ideally have own equipment: 4k Camera, Gimbal, Tripod, Drone etc.
• Understanding of optimising video content for online/social platforms is desirable.
• Ability to identify appropriate content formats that bring our various products, features, and events to life.
• In-depth knowledge of overall post-production processes, workflows, and best practices.
• Experience using quantitative data, digital analytics, and experiments to guide production is desired.
• Ability to take strategic positioning and messaging frameworks and ensure these are translated into valuable visual assets for our ideal customer.
• Proactive, well organised, and solution-oriented.
• Ability to work collaboratively within a team environment and build positive and effective working relationships.

Other requirements

• You must have unrestricted work right in Australia in order to be considered for the position.
• 2nd language required - Korean, Simplified Chinese, Traditional Chinese, Spanish, Thai, Vietnamese, Portuguese, Japanese or Hindi.
• You must include your Portfolio in the application.

Qualifications

Other requirements

You must have unrestricted work right in Australia in order to be considered for the position.

Overview

As a successful candidate, you will help to lodge student applications to Australian institutions on behalf of SOL Education counsellors and follow up admission process until students' enrolments are finalised by communicating colleagues and partner institutions. Professional, efficient communication with internal colleague and partner institutions is crucial and high level of English proficiency (both verbal and writing) is required.

About the position

• Analyse prospective students' applications based on standard admission policies
• Process applications for international students including ELICOS, VET, TAFE and University applications using institutions' application systems on behalf of counsellors
• Assess each applicant and decide whether they are a good fit for admissions to Australian institutions
• Understand each institutions admission policy and guide Education counsellors throughout admission process
• Process students’ course-related requests including extension, deferral, cancellations or other general enquiries to Australian institutions on behalf of counsellors
• Communicate with partner institutions about students’ application or enquiries on behalf of counsellors in a professional manner
• Communicate with colleagues in an open and efficient way to update admission progress / progress
• Maintain proper and comprehensive records and documentations as per SOL Edu system
• Assist with general office duties such as answering incoming enquiries or phone calls
• Being reliable and responsible
• Making constructive suggestions
• Listening to and taking suggestions from others in a positive way
• Respecting differences with cultural awareness Other tasks as directed

Application Deadlines

• We are more than welcome to check your abilities. Please submit your application anytime.